Refund policy

2-Day Return & Refund Policy

Last Updated: August 19, 2026

At [MHLiving.store], we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund within 2 days of receiving your order.

1. Return Eligibility

To be eligible for a return:

  • The return request must be made within 2 days of delivery.
  • The product must be unused, unworn, and in its original condition.
  • The product must be returned with its original packaging, tags, accessories, and any included items.
  • Proof of purchase or order information may be required.

2. Non-Returnable Items

The following items are generally not eligible for return or refund:

  • Products that have been used, damaged, or altered after delivery.
  • Products without their original packaging or tags.
  • Personalized or customized products.
  • Products that are not returned within the 2-day return period.
  • Items specifically marked as non-returnable on the product page.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 2 days of delivery. Please provide your order number and clear photographs or videos showing the issue.

After reviewing your request, we may offer a replacement, exchange, or refund, depending on the circumstances.

4. Refunds

Once your returned product is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

5. Return Shipping

Unless the product is defective, damaged, or incorrectly supplied, return shipping costs are the responsibility of the customer.

If the return is due to our error or a defective product, we may cover the reasonable return shipping cost.

6. How to Request a Return

To request a return or refund, contact us at [muzamilcrypyo1@gmail.com] and provide:

  • Your order number
  • The reason for the return
  • Photos/videos, if applicable
  • Your preferred resolution (return, exchange, or refund)

We will provide further return instructions after reviewing your request.

7. Important Note

Returns must be approved by our customer service team before being sent back. Sending an item back without prior approval may result in the return being rejected.

By placing an order with our store, you acknowledge and agree to this Return & Refund Policy.